Business Process Redesign (BPR) or Reengineering

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Business Process Redesign (BPR) or Reengineering is 'the
fundamental rethinking and radical redesign of business processes to achieve
dramatic improvements in critical, contemporary measures of performance,
such as cost, quality, service, and speed' (Hammer and Champy,
Reengineering). Since the BPR idea has surfaced it has been under constant
ridicule by the popular press. They say it takes far too long, creates
management headaches, fails 70% of the time, and it's only for big
companies with big ch…