1.0<Tab/>Introduction
In today's economy, change is all-pervasive in organisations. It happens continuously, and often at rapid speed. Because change has become an everyday part of organisational dynamics, employees who resist change can actually cripple an organisation.
As a result, if management does not understand, accept and make an effort to work with resistance, it can undermine even the most well-intentioned and well-conceived change efforts. The attitudes of employees are important for morale and the effectiveness in attaining the overall goal of the organisation.…