Conclusion
When writing this work for hotel I conclude that the 5 star business class hotel is not only targeted at business customers. This class hotel welcomes anyone and takes care of any guest so that he will choose the hotel for the next time. The main factor influencing hotel choice is its location, attractive price and a wide range of services. Many hotels have to deal with the range of services they provide to their guests, because today's competition is huge. Of course, the hotel has its very important role for its staff, because the staff is the mirror of the company, and the staff is what brings the company and its image to the world. Nothing can ever be ideal at hotels, because there is always something to be improved.
Recommendations:
1. Match the services provided with prices.
2. Hotels subject to restrictions (pets) are subject to amendments, modifications.
3. More often come up with interesting offers and promotions, rebates to attract potential customers, who rarely refuse to try what they would like at a high price.
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Much attention is paid to the tourism industry and its development. Tourism has become one of the leading and fastest growing in the economy and is seen as a strategic priority for economic development and employment. Every year, the number of tourist attractions increases - new and beautiful recreational areas, entertainment venues, restaurants, bars and new hotels are being built. Situated near to Mascot Airport, this hotel is located near various companies, banks and its target group are business people, as well as tourists and holiday makers who want a little rest and to enjoy the hotel's services. It is very important for business people to have all the necessary business-related institutions and what is important to them nearby. Business people usually travel to other countries due to different deals. After heavy day meetings, business people also want to relax. The 5 * Stamford Plaza Sydney is in Mascot, a 15-minute drive to Sydney Harbor Bridge and the nearby Sydney Holiday Park, and a 7-minute drive from Bondi Beach. This hotel features Argentinian restaurant La Boca. It is also available a sports bar and a cafe. Visitors can visit the outdoor swimming pool, gym, sauna and a hot tub (appendix pic.2). A buffet breakfast is available free of charge from 6:00 until 10:00 every day. Guest facilities include services such as a 24-hour business centre, limousine service and a quick check-out. This hotel offers rooms with 11 conference rooms and meeting rooms. An airport shuttle is available at an additional cost and parking is available at a charge. The hotel has 315 elegant rooms with flat-screen TVs, Wi-Fi and a minibar. In the rooms, it is possible to make tea and coffee, as each room is equipped with the necessary equipment. Room service is available 24 hours a day and 7 days a week.
