‘White collar’ – non-manual worker
‘Blue collar’ – manual worker
Industrial action – refusing to work in the normal way
Work-to-rule – workers follow the regulations exactly and refuse to be flexible and cooperative
Go slow (‘Italian strike’) – reducing the tempo of work
Official strikes – all legal procedures have taken place
Unofficial strikes = ‘wildcat strikes’
Pickets – strikers who stand at the entrance to the worksite and try to dissuade blacklegs from going to work
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