In a successful business organization, one that conducts operations on a global basis, communications is vital to continued viability and strength in a competitive market. This holds especially true at Hitachi Automotive Products, Los Angeles (HAP-LA), with customers, suppliers and contacts that are located in eight countries on four different continents. Most of the time, the communication efforts, between HAP-LA and the customers, or even within the HAP-LA facility itself between team members, is successful. …
