The introduction of any change into an organisation can be a catalyst for disruption and resistance, creating disharmony and decreasing efficiency. The aim and goal of change is usually the need or desire to increase value added by an organisation. One tool that is commonly seen as holding this potential is a new information system. Information systems have the facility to hold and analyse a great deal of information, to make retrieval of information more speedy and add value to the data which is held among other benefits. …
