Surveys have shown that as many as one in ten purchases turn out to be faulty - from unsafe food to badly made clothes. When buying a product it should be suitable for the purpose for which it is intended. Some companies adopt good consumer services policies while some give you the run-around. How often have we heard "No one else has complained", to which you should respond you are complaining about your item only. It is faulty and therefore, by law, you are entitled to a refund. Other people's attitudes are not relevant to your goods. But how often do we complain? …
