Dress and Language
Dress attire and appearance should always reflect the highest standard of professionalism. The appearance of the employees plays an important part in how the public perceives the company. In the Citigroup organization, a business casual dress has been adopted. Business casual dress means clothing appropriate for the office. It also means "dressing professionally, looking relaxed yet neat and pulled together" (Boer, 2001, para 3). The purpose of a business casual policy is to provide a comfortable work environment while still projecting a professional image. The employees are required to dress in business casual attire Monday thru Thursday. They are allowed to dress casual Friday, Saturday, and Sunday.
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