Crisis Management: Cathay Pacific Labor Dispute Analysis

Table of Contents
Executive Summary4
Introduction & Background4
Industry Overview5
History of Labor Relations6
Causes of the Industrial Action8
Attribution8
Attribution to Roster Practice8
Attribution to Remuneration Package10
Perceived Self-efficacy11
Perceived Self-efficacy with Regard to Job Nature of Pilots11
Perceived Self-efficacy with Regard to the Power of AOA13
Analysis and Comment on the Strategies by the Pilots and the Management14
Strategies of the Pilots14
Management's Strategies15
Comments16
Recommendations18
Existing Scenario (Lose-Lose Scenario)18
Ideal Scenario18…