In every organization there is a plethora of changes that may occur that will effect its management. Much like plenty of other industries in the world, the telephony industry has gone through many transformations in order to better communication. TRCA's management (Telecom Remarketing Corporation of America) has been effected by these changes as of late because it is a nationwide service and maintenance provider and distributor of Nortel and Avaya telephony products. These factors such as rapid change, technology, and innovation are in part responsible for how TRCA management must delega…