Organizational behavior is concerned with developing people skills. Therefore, the goals of organizational behavior are to help us to explain, predict, and control human behavior.
When we seek answers to why an individual or a group of individuals did something, we are pursuing the explanation objective. It is probably the least important of the three goals from a management perspective because it occurs after the fact. Yet, if we are to understand a phenomenon, we must begin by trying to explain it. We can then use this understanding to determine a cause. …