Human resources (HR) is a broad term that is used to cover a wide selection of activities. Some of the work that HR personnel perform at XXX include everything from hiring and firing employees, creating organizational charts and shaping corporate culture after a merger or acquisition, managing employee communications, settling employee disputes, creating benefits programs, navigating government regulations, dealing with legal issues such as sexual harassment and occupational safety, and setting up policy and programs for measuring performance, compensating, recognizing, and training employees (XXX Intranet, 2005). HR professionals must be able to align the operational needs of managers with the mission and organizational goals of the business and must be able to communicate effectively with operational level managers to influence, analyze, and supply expected staff needs. …