IBM Outsourcing

In early July 2002, IBM and Fidelity Investments announced an outsourcing agreement that will have IBM outsourcing the administration of its pension, employee health plans, and other human resource services to Fidelity. Also, the two companies will enter a partnership on selling human resources payroll and benefits outsourcing services to other clients. Of the numerous benefits that IBM will enjoy from this deal with Fidelity to handle a large portion of their human resources, there are three that seem to be significant. …