John Highfield Company and Puck Stop

Leadership
Leadership has a strong influence on the effectiveness of organizations. Improper leadership is the key factor for the Furniture and Appliances department of the Highfield's failure.
Developmental leadership involves working with organizational members as partners and using persuasion and negotiation rather than formal power and authority to achieve high levels of commitment rather than compliance. Power can be used pro-socially and it can be used capriciously. In Highfield, Broadbent abuses his power to control his staffs. He wants his subordinates to comply. …