Work groups are the basic building blocks of an organization, and contribute to
organizational effectiveness when group goals are aligned with organizational goals,
and a team is a specific type of group. In most organizations today formal groups may
consist of employees who are responsible for an identifiable work process, a specific
project, or a problem that needs solving, and are often referred to as a "team", and has
the potential to dramatically affect an organization's performance.
<Tab/>In recent years, teams have emerged as the most important group phenomenon…