Introduction
In this age of technology and information, there has been a gradual but significant change in the demand for human resources in the workplace. Hardworking but uneducated and illiterate employees are the thing of the past. These days, skilled employees are needed in most industries. Factory workers must be literate in operating machineries, soldiers must know how to use the latest high-tech weapons and communication technology, and finance professionals must know how to use financial software and new information/communication technologies. Most theoretical aspects of a profess…