Groups:
A group is a collection of two or more people who possess common purpose. Work groups may be created by management to perform specific functions, or can emerge naturally by themselves. The formation of group at work is at once a natural consequence of the division of labour and an important means of fulfilling individual social needs. Work group may be primary or secondary, formal or informal. A primary group consists of members who come into direct face to face contact. Secondary groups are larger, less personal, and lack immediate direct contact between members. …
