1.0 Introduction
The world is changing. Both individuals and organizations now compete in an international marketplace. Customers want quality goods and services at competitive prices. If the produce of an organization cannot compete, it will have not market. But an organization how to improve productivities and compete with other organizations? Human resource management (HRM) should be used. HRM refer to the policies and practices needed to carry out the people, or personal, aspects of a management position, including recruiting, training, rewarding and appraising.
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