Supervisors are the most important people of any organization. As front-line managers, they are involved in motivating workers to achieve the overall objectives of the company. They are also responsible to communicate the top management's vision and policies to the workers.
Additionally, as the spokesperson of the people working under their supervision, they are responsible to bring up the workers' problems and suggestions to the top management. In this way, they act as cementing agent bringing together the top management and workers so that the organization's objectives are achieved.
During numerous supervisory level training programs, one of the exercises I always do so is to ask the participants to identify the qualities of a good supervisor.
…
