Background and Statement of Need
Collective Technologies, an independent IT consulting firm, prides itself in its ability to respond to customer requests for consultants in a timely manner with a high degree of accuracy. To meet the response requirements to our customers, the Vice President of Sales has requested a four hour response time to skill and certification requests from the account executives. To meet this business requirement, a database must be developed that will allow for tracking of skills and certifications by consultant. The skills and certification database responsibili…
