EXECUTIVE SUMMARY
The aim of this report was to analyse the different type of conflicts occurring at my workplace and to provide a solution plan for them.
Understanding the nature and identifying the type of the conflict is essential to managing it. There are issue based or substantive and emotional based or personalized conflicts. We can make a difference between constructuve and destructive ones. Issue based constructive conflicts can drive the organization for development, but emotion based destructive conflicts can destroy the operation.
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